- Complaints and Escalation Procedure
If you have a complaint you should email firstname.lastname@example.org with details.
We will contact you within five days to acknowledge that we have
received your complaint and give you a timescale by which you can
expect a full
Should you not be happy with this, please contact the head of customer services by email at email@example.com, who will investigate and work with you to resolve any issues that you raise.
resolution is not possible within 14 days (or as otherwise agreed by
all involved parties) then the complainant should be referred to
Nominet UK, which is the uk domain registry. The link to their complaint
procedure is Nominet Complaints